Skills

  • Designing and writing online help and printed manuals.
  • Documenting APIs, use cases, training materials.
  • Writing microcopy: UI labels and customer-facing messages.
  • Creating engaging  and compelling e-learning courses.
  • Defining writing practices, standards and procedures.
  • Translating user guides, GUIs and whatever I find interesting/challenging/helpful
  • Subtitling

Tools & Programming Languages

Documentation Documentation

  • XML documentation add-on for Adobe Experience Manager
  • Adobe FrameMaker
  • MadCap Flare
  • DoctoHelp
  • Microsoft Office
  • Confluence.

Multimedia  Video/Images/Graphics

  • Visio
  • SnagIt
  • Camtasia
  • Vyond
  • LucidChart

Digital_Adoption  Digital adoption platforms

  • WalkMe

Elearning  E-learning

  • Articulate (Storyline, Rise)

versioncontrol Version control

  •  GIT / GITHUB / GITLAB
  • SVN
  • P4

Continuousintegration CI/CD Tools

  • TeamCity
  • Jenkins
  • Bamboo

Subtitling Subtitling

  • Amara

MarkUp  Markup Languages

  • HTML
  • Markdown
  • XML
  • AsciiDoc (+ Antora)

CSS  CSS

JS  Programming languages

  • JavaScript (intermediate)
  • C (basic)

Analytics Business Analytics

  • Microsoft Power BI

Tools  Other tools

  • JIRA
  • Postman
  • OpenAPI (Swagger)

Experience

  • Austria Nov 2019 – Present – Senior Technical writer at Broadcom (Vienna, Austria).
  • Remote Aug 2019 – March 2020 – Season of Docs (Google Developers) Technical writer at Open Food Facts (Remote).
  • Austria Mar 2016 – Nov 2019 – Technical writer at Broadcom (Vienna, Austria).
  • Austria Apr 2014 – Feb 2016 – Technical writer & Spanish translator at SmartStream Technologies (Vienna, Austria).
  • Austria Jan 2015 – Mar 2016 – Proofreader for the Spanish Matura (school-leaving examination) at BIFIE – Austrian Federal Institute for Education Research (Vienna, Austria).
  • Austria Sept 2013 – Mar 2014 – Spanish language assistant at Education Board Upper Austria (Freistadt, Austria).
  • US Jul 2010 – Sep 2010 – Internship at the Spanish Translation Service of the United Nations (HQ) (New York, USA)
  • Spain Oct 2007 – Jun 2008 – Collaboration Grant with the Translation Department.  University of Salamanca (Salamanca, Spain). Spanish Ministry of Education.
  • Germany Jul 2006 – Jun 2007 – Internship at the SAP Language Services Department (Walldorf, Germany)
  • Additional experience includes:
    • Spain Director of the Internship & Career Office at UCAV (Avila, Spain).
    • Spain Secretary at the Conference and Events Department at UCAV (Avila, Spain)
    • Portugal Foreign Trade Technician at ADE International EXCAL (Lisbon, Portugal)
    • Spain Executive Secretary at the Conference of the Parties to the UN Convention to Combat Desertification (Madrid, Spain)

Education

  • Professional Certificate in Computer Science for Web Programming (Harvardx, online, anticipated completion: 2021)
  • Masters in Teaching Spanish as a Foreign Language (Universidad Pablo Olavide, Spain)
  • Degree in Translation and Interpreting (Universidad de Salamanca, Spain)
  • Exchange Student under the Erasmus scholarship program (Universität Heidelberg, Germany)
  • MSc in International Trade (ESIC, Spain)

Certificates

  • 2018 – SAFe 4 Practitioner Certificate
  • 2018 – DevOps Foundation Certificate – DevOps Institute
  • 2012 – Negotiations Program – UCLA Anderson School of Management

Courses

  • 2020 – Web Accessibility Bootcamp – Deque University
  • 2020 – A Practical Approach to Instructional Design – Udemy
  • 2020 – Working with Oracle Autonomous Database – Oracle
  • 2019 – Introduction to Cybersecurity – Cisco Academy
  • 2019 – Introduction to DITA – LearningDita
  • 2018 – API Documentation: Basic Programming – Udemy
  • 2018 – Learn API Technical Writing: REST for Writers – Udemy
  • 2018 – Learn API Technical Writing: JSON and XML for Writers – Udemy
  • 2017 – Localization Essentials – Udacity
  • 2008 – Business German Course – Heinrich-Heine-Universität Düsseldorf

Awards

  • 2020 – Recognized as key contributor to the AIOPS & Automation segment (Enterprise Software Division)
  • 2020 – Broadcom’s Vienna Hackathon winner
  • 2016 – Automic Automagician award (Top performer recognition award)

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Conferences Attended

  • 2018 – Write the Docs – Prague, Czech Republic
  • 2019 – Perspektywy Women in Tech Summit – Warsaw, Poland

Others

  • 2018-2019 – Mentee at Professional Women’s Network Vienna Mentoring Program. Topic: Career Advancement
  • 2020-2021 – Mentee at the Female Factor

LinkedIn

To learn more about my work experience, visit my LinkedIn profile: https://at.linkedin.com/in/marinahernandezgarcia