Skills
- Analyzing, documenting, coordinating, and managing software product requirements to develop compelling business solutions.
- Defining the implementation of user experience best practices.
- Collaborating in test and rollout phases with customers.
- Working cross-functionally with other stakeholders to define, groom, and prioritize backlog items.
- Attending scrum ceremonies to ensure that development work is aligned with the roadmap.
- Reviewing and providing feedback on developed capabilities.
- Designing use cases and UML diagrams to illustrate the functional workflow and providing wireframes and mock-ups to design the user interface.
- Designing and writing online help and printed manuals.
- Documenting APIs, use cases, and training materials.
- Writing microcopy: UI labels and customer-facing messages.
- Creating engaging e-learning courses.
- Defining writing practices, standards, and procedures.
- Translating user guides and GUIs.
Tools & Programming Languages
Project Management
- Aha!
Markup Languages
- HTML
- Markdown
- XML
- AsciiDoc (+ Antora)
CSS
Programming languages
- JavaScript (intermediate)
- C (basic)
Business Analytics
- Microsoft Power BI
- Google Analytics
UX design
- Figma
- AdobeXd
Version control
- GIT / GITHUB / GITLAB
- SVN
- P4
CI/CD Tools
- TeamCity
- Jenkins
- Bamboo
Documentation
- XML documentation add-on for Adobe Experience Manager
- Adobe FrameMaker
- MadCap Flare
- DoctoHelp
- Microsoft Office
- Confluence
Video/Images/Graphics
- Visio
- SnagIt
- Camtasia
- Vyond
- LucidChart
Digital adoption platforms
- WalkMe
E-learning
- Articulate (Storyline, Rise)
Subtitling
- Amara
Other tools
- JIRA
- Postman
- OpenAPI (Swagger)
Experience
April 2021 – Present – Product Manager/Product Owner at Alpega (Vienna, Austria)
Nov 2019 – March 2021 – Senior Technical writer at Broadcom (Vienna, Austria).
Aug 2019 – March 2020 – Season of Docs (Google Developers) Technical writer at Open Food Facts (Remote).
Mar 2016 – Nov 2019 – Technical writer at Broadcom (Vienna, Austria).
Apr 2014 – Feb 2016 – Technical writer & Spanish translator at SmartStream Technologies (Vienna, Austria).
Jan 2015 – Mar 2016 – Proofreader for the Spanish Matura (school-leaving examination) at BIFIE – Austrian Federal Institute for Education Research (Vienna, Austria).
Sept 2013 – Mar 2014 – Spanish language assistant at Education Board Upper Austria (Freistadt, Austria).
Jul 2010 – Sep 2010 – Internship at the Spanish Translation Service of the United Nations (HQ) (New York, USA)
Oct 2007 – Jun 2008 – Collaboration Grant with the Translation Department. University of Salamanca (Salamanca, Spain). Spanish Ministry of Education.
Jul 2006 – Jun 2007 – Internship at the SAP Language Services Department (Walldorf, Germany)
- Additional experience includes:
Director of the Internship & Career Office at UCAV (Avila, Spain).
Secretary at the Conference and Events Department at UCAV (Avila, Spain)
Foreign Trade Technician at ADE International EXCAL (Lisbon, Portugal)
Executive Secretary at the Conference of the Parties to the UN Convention to Combat Desertification (Madrid, Spain)
Education
- Masters in Teaching Spanish as a Foreign Language (Universidad Pablo Olavide, Spain)
- Degree in Translation and Interpreting (Universidad de Salamanca, Spain)
- Exchange Student under the Erasmus scholarship program (Universität Heidelberg, Germany)
- MSc in International Trade (ESIC, Spain)
Certificates
- 2018 – SAFe 4 Practitioner Certificate
- 2018 – DevOps Foundation Certificate – DevOps Institute
- 2012 – Negotiations Program – UCLA Anderson School of Management
Courses
- 2022 – Communication Strategies for a Virtual Age – Coursera
- 2021 – Several courses about requirements engineering – Pluralsight
- The Value of Capturing Requirements
- Tracing and Leveraging Requirements
- Modelling Requirements
- Managing Changing Requirements
- 2021 – Picturing Architecture (UML) – Pluralsight
- 2020 – Web Accessibility Bootcamp – Deque University
- 2020 – A Practical Approach to Instructional Design – Udemy
- 2020 – Working with Oracle Autonomous Database – Oracle
- 2019 – Introduction to Cybersecurity – Cisco Academy
- 2019 – Introduction to DITA – LearningDita
- 2018 – API Documentation: Basic Programming – Udemy
- 2018 – Learn API Technical Writing: REST for Writers – Udemy
- 2018 – Learn API Technical Writing: JSON and XML for Writers – Udemy
- 2017 – Localization Essentials – Udacity
- 2008 – Business German Course – Heinrich-Heine-Universität Düsseldorf
Awards
- 2020 – Recognized as a key contributor to the AIOPS & Automation segment (Enterprise Software Division)
- 2020 – Broadcom’s Vienna Hackathon winner
- 2016 – Automic Automagician award (Top performer recognition award)
Conferences Attended
- 2019 – Perspektywy Women in Tech Summit – Warsaw, Poland
- 2018 – Write the Docs – Prague, Czech Republic
Others
- 2020-2021 – Mentee at the Female Factor
- 2018-2019 – Mentee at Professional Women’s Network Vienna Mentoring Program. Topic: Career Advancement
To learn more about my work experience, visit my LinkedIn profile: https://at.linkedin.com/in/marinahernandezgarcia
You can contact me at @marinahergar.