I’ve been working as a product owner/product manager of SaaS products since April 2021. I love the process of understanding the users’ needs, transforming them into technical requirements, and communicating with stakeholders to efficiently prioritize the development of features to provide the best value.

Professional Experience

April 2021 – Present – Product Manager/Product Owner at Alpega Group (Vienna, Austria). Learn more about my responsibilities here.

Certificates

I’m officially certified as a product owner by the Scrum Alliance and have completed several other courses to improve my professional skills in this area.

The Scrum Alliance product owner certification is the most recognized in the industry. By taking this course, I improved my knowledge about the framework, principles, and values that make scrum work, plus key skills and tools needed to be effective. I also learned new techniques on how to juggle multiple stakeholdersโ€™ needs, get hands-on practice creating a product vision, and found new ways to get to know customers to choose the right next piece of value to bring to market for them.

The Client Needs and Software Requirements course by the University of Alberta covers practical techniques to elicit and express software requirements from client interactions.

The DevOps Foundations course by the DevOps institute provided me with a baseline understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals.

A Certified SAFe 4 Practitioner (SP) is a SAFe team member professional responsible for using Scrum, Kanban, and XP in a SAFe environment. Key areas of responsibility include planning Program Increments and iterations, breaking requirements into stories, developing incrementally with built-in quality, demoing value at a team and program level, and problem solving impediments to drive relentless improvement.

The Digital Product Management: Modern Fundamentals course by the University of Virginia helped me to gain new skills and techniques to successfully manage a product, use modern product management methods, learn to manage new products, and explore new ideas to amplify existing products.

As a product manager, I know how important it is to explain concepts and ideas clearly and make people feel valued and listened to. To improve my communication skills, I completed “Communication Strategies for a Virtual Age“, an online course that provides science-based tools and strategies to communicate in a world of online meetings.

My takeaways from the course:

* Do you want to ๐œ๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐œ๐š๐ญ๐ž ๐ž๐Ÿ๐Ÿ๐ž๐œ๐ญ๐ข๐ฏ๐ž๐ฅ๐ฒ? Speak in the first person, use informal language, and don’t give too many details.
* Do you want to ๐›๐ฎ๐ข๐ฅ๐ ๐š ๐ฌ๐ญ๐ซ๐จ๐ง๐  ๐ฏ๐ข๐ซ๐ญ๐ฎ๐š๐ฅ ๐ญ๐ž๐š๐ฆ? Recognize team members in front of their peers.
* Do you want to help your team to better ๐ฆ๐š๐ง๐š๐ ๐ž ๐ฌ๐ญ๐ซ๐ž๐ฌ๐ฌ? Let them complain, it’s as human as breathing. Give your team a place to vent.
* Do you want people to ๐ฉ๐š๐ฒ ๐š๐ญ๐ญ๐ž๐ง๐ญ๐ข๐จ๐ง? Ask rhetorical questions and request your audience to do a physical action (e.g. typing an answer/opinion in the chat)
* Do you want people to ๐ซ๐ž๐ฆ๐ž๐ฆ๐›๐ž๐ซ? Stick to the basics. They will only remember 5% of what you say. That is, one concept and a general impression of you. When it comes to presentations, keep text to a minimum (aka the lazy rule). The brain is better at processing images than written information.
* Do you want people to ๐ ๐ž๐ญ ๐ข๐ง๐ญ๐ž๐ซ๐ž๐ฌ๐ญ๐ž๐ in what you are saying? Use uncertainty to create curiosity. “Area 47” is an almond-shape part of your brain that shuts down when you know exactly what’s coming next and get bored. When people have to figure out something by themselves, Area 47 gets active and releases dopamine when they manage to solve the mystery (the so-called Aha! moment).


Web Accessibility Bootcamp (Deque University). In this two-day course, I learned about:

  • Web accessibility fundamentals
  • Accessibility checkpoints: semantics and interactions
  • Accessibility checkpoints: inclusive design and user experience
  • Issue prioritization and real-life examples
  • Accessibility core rules and testing tools
  • Manual accessibility testing process
  • Screen reader accessibility testing process
  • Hands-on workshops and exercises

Posts

Find below my latest posts about product management: