I bring several years of experience as a Documentation Engineer, specializing in creating technical content in English for various software applications, including SaaS, On-Premise solutions, and APIs, with translation expertise in Spanish.
My toolkit includes MadCap Flare, Adobe Experience Manager, Adobe FrameMaker, and Antora.
In addition to technical writing, I develop comprehensive training materials, such as e-learning courses, instructional videos, and presentations. I also design UX copy, such as error and system messages, tooltips, UI labels, and user assistance. Furthermore, I establish and define writing practices, standards, and procedures, including style guides and CSS.
Professional Experience
- March 2016 – March 2021 – Documentation Engineer at Broadcom. (Vienna, Austria). During my time at Broadcom, I won the company’s Vienna Hackathon in 2020 with a project I developed to create interactive documentation.
- August 2019 – March 2020 – Google Season of Docs – Technical writer at Open Food Facts. The goal of Season of Docs is to provide a framework for technical writers and open source projects to work together toward the common goal of improving an open-source project’s documentation. During the program, I spent a few months working closely with the Open Food Facts community to document their API with Postman.
- April 2014 – March 2016 – Technical writer at SmartStream Technologies (Vienna, Austria)
Learn more about my responsibilities here.
Certificates
I have completed the following courses to improve my knowledge of documentation, tools, and development languages:
- Semantic Web Training by Semantic Web Company
- A practical approach to instructional design (Udemy)
- API Documentation: Basic Programming (Udemy)
- Introduction to DITA (LearningDita)
- Learn API Technical Writing 2: REST for Writers (Udemy)
- Learn API Technical Writing: JSON and XML for Writers (Udemy)
Posts
Find below my latest posts about technical documentation:
Marina Hernández 