Mr. K. works at the grocery store next door. He may not have formal education, but his skills are future-proof.

Why?

Because he possesses a rare, irreplaceable talent: He excels at building community.

Mr. K. knows every neighbor and their pets by name. His warm smile greets you at the door. Sometimes, he surprises you with an apple or an apricot. Other times, while you browse, he cuts the perfect piece of watermelon, just the right size for your family. He has a remarkable ability to choose the tastiest fruit. He picks it with attention, as if it were for himself, which makes you feel special.

His grocery store might not be the biggest or the cheapest, but it has something unique: loyal customers who come back for the personalized service.

AI is already taking over many tasks, but the future will place even more value on workers who can also connect on a human level. Because people will always want to be heard, seen, and valued.

Businesses that blend tech with a personal touch will stand out. Workers like Mr. K., who remember names and make customers feel taken care of, will be in high demand.

Those who can cut the perfect slice of fruit just for you.

Do you have a Mr. K. in your neighborhood?

Note: Mr. K. is not a story I made up. He is a real person who welcomed me when I moved to a new district in Vienna. His kindness made me feel at home. This post is my way of honoring him and reflecting on the importance of human connection.