About Semantic Technologies

This post explains some concepts about semantic technologies that I learnt while taking one of the courses offered by the PoolParty Academy. What are Semantic Technologies? W3C defines the semantic web as a group of technologies that enable people to create data stores on the Web, build vocabularies, and write rules for handling data. Linked data … Continue reading About Semantic Technologies

How to Create Taxonomies for Technical Documentation

On my quest for best practices for taxonomies I‘ve come across an insightful webinar on this topic hosted on BrightTALk and conducted by Scott Abel (the Content Wrangler) and Heather Hedden. Heather is a taxonomy consultant for intranets, enterprise content management, SharePoint, research databases, websites, e-commerce, etc. I‘ve summarized the main takeaways below: What Does … Continue reading How to Create Taxonomies for Technical Documentation

Providing Content Recommendations to Improve UX

I'm currently researching different ways to provide content recommendations to the users of our technical documentation. Content recommendations can dramatically improve the user experience of our readers, especially when it comes to guides containing hundreds and even thousands of topics. Because let's be honest, nobody wants to read a technical guide cover to cover, just … Continue reading Providing Content Recommendations to Improve UX